Mark Richardson, Director

With more than 30 years of experience across the insurance broking and financial services industries, Mark brings a wealth of knowledge, experience and, most importantly, a genuine commitment to looking after clients.

Throughout his career, Mark has held a number of management roles, building a broad understanding of the insurance and financial services sectors and the needs of the people and businesses they serve. For him, good insurance advice has always been about more than simply arranging a policy - it's about taking the time to understand each client, their circumstances and what matters to them.

In 2026, Mark along with his business partner Clive Connelly, decided it was time to take their experience and start their own business: CDR Insurance Services Limited.

The idea behind CDR Insurance is simple - to provide good old-fashioned customer service and advice. In an industry that can sometimes feel increasingly impersonal, Mark believes clients should still be able to speak to someone who knows them, understands their needs and is there when they need help.

At CDR Insurance, Mark's experience is combined with a straightforward, personal approach. Whether helping a client find the right cover, reviewing their existing insurance or providing guidance when circumstances change, the focus is always on delivering clear advice and putting the client first.

"For me, it's about doing things the right way - taking the time to listen, providing honest advice and being there for our clients when they need us."

After three decades in the industry, Mark has the experience to understand insurance - but it's his belief in personal service that sits at the heart of CDR Insurance.

Experience you can trust. Service you can rely on.

Clive Connelly, Director

Having spent more than 20 years in the insurance industry, Clive has built his career helping businesses and individuals navigate an increasingly complex landscape. His experience spans commercial, property and personal lines insurance, alongside leadership roles across the South West and beyond.

Throughout that time, Clive has been fortunate to work with a wide range of people across the sector, from clients and colleagues to insurers and underwriters. Experience gained through a variety of roles and locations has provided a broad perspective and reinforced his belief that insurance remains a people business. Technical knowledge, including policy coverage, contract wordings and risk management, is fundamental, but so are the relationships and understanding behind it.

In 2026, Clive and his business partner, Mark Richardson, established CDR Insurance Services Limited with a shared belief that good advice, genuine relationships and personal service still have a place in an increasingly volume-driven market.

At CDR Insurance, Clive combines technical expertise with a practical and approachable style. Whether helping clients understand their risks, reviewing their insurance arrangements or providing support when needed, his focus is on delivering clear advice and helping clients make informed decisions.